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sport techie

Daily blog: From Sport Techie:
Imagine a future in-arena suite experience where Alexa by Amazon, through the Echo smart speaker, could take your beer or food order, communicate it to the kitchen staff and have it delivered to your seat within minutes.
You wouldn’t have to open your phone and click through an app for mobile ordering (though you could do that too), wave down the waitstaff, or shlep to a brick-and-mortar concession stand. All you’d have to do is tell Alexa what you want.
As part of an effort to reach fans where they are in sports arenas and make it easier-than-ever for them to order concessions and merchandise during games, Oracle Hospitality is experimenting with ways Alexa might be able to integrate with arenas’ point-of-sale (POS) systems

What are some benefits of this program? What are some of the risks? Think about this from both the event and the fans' viewpoint.

The benefits of this program would be the time saved by not having to wait in long concession lines and that potentially more people would order concessions resulting in more money. A risk of this is that the Alexa always has to be plugged in and connected to an internet source. If something happened to the internet then the Alexa would not work. The event could make more money and it would be easier and more productive for the fans. 


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Why do you think tickets for concerts and sporting events cost so much?

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